Who we are?

From the beginning, we, at HERO, have provided a seamless experience to our clients and nurtured the bond between us for long-term trust and satisfaction. While changing times require evolved solutions, we have advanced the course of our actions where accommodating the needs of our customers is our number one priority. While giving back to our community is a crucial value that we have taken ahead with us, leading public initiatives and Make in India for products and services has been the backbone of our legacy.

Our Mission and Vision

We, at Hero Insurance Broking India Private Limited, are committed to Total Customer Satisfaction by addressing all insurance requirements effectively, combined with timely delivery of reliable and customized insurance products.

Achievements of Hero Insurance Broking India Limited

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Leading Insurance Broker

  • The ‘HERO’ Brand is well-recognized by Insurance customers in India
  • We are market Leaders in two wheeler motor insurance
  • At HERO, we have an Insurance portfolio of INR 32 billion+ (USD 450 million+)
  • Over 10 million policies are issued through Hero Insurance Broking every year
  • We have a strong customer connect with a demonstrated retention track record
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PAN India Presence

  • We manage over 6000 distributors active in over 1700 locations
  • ‘One stop shop’ is our key approach for client engagements with end to end assistance
  • We aim to serve customers even at the remotest locations
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Digital Innovation

  • We have state of the art digital interface for distributors to sell multiple insurance products*
  • We employ robust systems and procedures that are fully equipped to handle business portfolios
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Deep Sector Knowledge & Strong team

  • Our in-house advisory team caters to all organization and personal insurance requirements across all asset classes
  • We offer complete suite of Insurance Broking Solution for all Insurance requirements
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Geographical Presence

  • Number of MISPs – 2300+ (Motor Insurance Service Provider)
  • Number of POS – 3800 + (Point of Sale)

Essence of HERO

Empathy

We had a humble beginning, but faith and determination are two crucial things that kept us going. Therefore, as a customer, when you put your faith in us, we consider it our responsibility to offer you the best and be there for you at all times.

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Innovation

We believe in seizing every opportunity, as it pushes us harder to succeed. At HERO, courage and imagination are the driving force for the innovative vision and creation of products that satisfy customer needs.

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Adaptability

We understand that challenges make us stronger and thus, we’ve always accepted them with open arms. This has only helped us improve our performance and deliver quality service, time and again. Due to our ability to adapt to consumers’ requirements, we’ve delivered efficiently across generations. Now, as we move into the era of digitization, we are here to bring the best insurance products for you at your fingertips.

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Customer Centricity

HERO is a people’s brand that aims at making the best services accessible to you. Our success has always laid in the reliability of our brand and commitment to serve customers of various socio-economic segments.

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Board Of Directors

Hero Insurance Broking India Pvt. Ltd. (HIBIPL)

Ms. Shefali Munjal, Director

Ms. Shefali Munjal is a dynamic young business leader, social entrepreneur and a philanthropist.

In 2005, Shefali pioneered the Hero Group’s foray into insurance distribution; she has since transformed a modestly sized division that sold 5000 policies a month into a high growth enterprise that sold over 800,000 a month in 2017. The distribution business has sold 60 million plus policies, with more than 10 million policies sold in FY17 alone — a feat unparalleled in India’s insurance industry.

These efforts have won her a place in the Business World list of Achievers Under 40.

Besides sustaining the growth of Hero Enterprise firms, Shefali is involved in developing futuristic and sustainable businesses that are profitable and socially meaningful and in also nurturing entrepreneurs with innovative business models and technologies that can become global in scale.

Shefali is passionate about levering business and management acumen for socially relevant causes and leaving behind a legacy of responsible capitalism. Through the family office of Hero Enterprise, she is supporting startups that focus on digital learning, community transportation, healthcare, women empowerment and children’s education.

She is also a Trustee of Serendipity Arts Trust, a unique social project that aims to revive patronage in the arts and plays a pivotal role in designing and executing the Annual Serendipity Arts Festival in Goa, India’s largest and most ambitious interdisciplinary arts festival. Shefali is also independently involved with “Delhi 10,000” — a charity that focuses on feeding people through annual events around the slums of the Delhi.

Shefali is a member of CII’s National Committee on Insurance & Pensions and a founding member of the CII Young Indians Council and the Delhi Chapter of the Entrepreneurs Organization.

Shefali’s strong business and social credentials stand on the bedrock of academics. She was a CBSE Class 12 topper, and is an alumnus of The Lawrence School, Sanawar. She studied at Sri Ram College of Commerce (SRCC) and acquired her Masters in Science with Distinction from Warwick University UK. She also attended the Owner President Management Programs at Harvard Business School and Executive education at INSEAD.

Shefali is also an avid and accomplished photographer, and her work has been featured at prominent photography exhibitions in Delhi.

Mr. Sanathkumar Kochunni Nair, Director

Mr. Sanathkumar Kochunni Nair has 39 years of experience at operational, middle and board level. He retired as Chairman-cum-Managing Director of National Insurance Company Limited. He has extensive experience in IT structures, Business Re-engineering, Rural & Micro Insurance business, Distribution channel management, Bancassurance & customer relations. He had been in charge of GIC Re, leading the Company for AM Best rating, steering through new Re Insurance regulations and flexible Broker’s Policy. He also led divisions and large regions for United India Insurance; and set up CORE Insurance solutions.

He had served on the Board of New India Assurance, GIC RE, GIC South Africa, Kenindia Assurance, Nairobi and Prestige Assurance, Nigeria and India International Insurance in Singapore. He held charge of foreign operations across 23 countries while working in New India Assurance. He was the member of Governing Board of National Insurance Academy, Insurance Advisory committee of IRDAI, Board of Insurance Institute of India, Board of GIC Housing Finance Ltd, Executive committee of Insurance Council, and Board of India International Insurance, Singapore & Chairman of Health India TPA & Chairman of College Advisory committee of Insurance Institute of India.

He also possesses a degree in law and has extensive experience in settling grievances, disputes and complaints related to Insurance.

Mr. Jogendra Singh, Director

Jogendra Singh is President (Finance) for Hero Corporate Service Private Ltd. and is responsible for Finance operations of Hero Enterprise which includes companies engaged in manufacturing, Real Estate, Service industry, Educational Institute and Insurance Broking operations. He is also on Board of several companies in Hero Enterprise. An industry veteran for over 30 years, Jogendra has donned various roles in various Hero Groups’ ventures and initiatives in the current and earlier assignments.

Till Dec 2015, Jogendra Singh was Chief Accounting Officer for Daimler India Commercial Vehicles P Ltd responsible for Finance, taxation and External Affairs. As first employee of the Greenfield venture of Daimler in India, Jogendra has been instrumental in the establishment of Daimler’s entry in India with the promise of bringing a leap in the technology for commercial vehicles market in India.

He has served as CFO for Hero Cycles Ltd (CRD). He has represented Industry on various forums and has spoken at CFO Transformation Summit, Mumbai, CFO Engagement Conclave on Artificial Intelligence at Delhi and CFO Conclave by CII Telangana.

He was awarded one of the Top 20 CFOs at CFO Leadership Summit 2018, New Delhi and featured in ‘CFO Power List 2019’ and ‘CFO Power List 2020.

He was awarded ‘Honorary Doctorate-“Doctor of Excellence” in the field of “Financial Management”, by University of Entrepreneurship & Technology, UET, USA in Jan 2019.

He has taken keen interest in interacting with students in India and abroad including at IIM, Sambalpur, IMT, Hyderabad and Ghaziabad and colleges affiliated with Pokhra University, Nepal. Jogendra is a Chartered Accountant and a graduate (7th place in the Merit List) and post graduate of Commerce from Agra University.

Key Management People and Principal officer

Hero Insurance Broking India Pvt. Ltd. (HIBIPL)

Name Designation
Arun Choudhary Chief Financial Officer
Name Designation
Swapnil Mandalia Principal & Compliance Officer
Rahul Kumar Head IT

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Hero Insurance Broking India Private Limited

Corporate & Registered Office:

264, Okhla Industrial Estate, Phase III

New Delhi, India 110020

Phone: 18001024376 / +91 11 4057 8489

Email: support@heroibil.com

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CIN No: U66010DL2007PTC165059

IRDAI Registration No: 649 (irdai.gov.in)

IBAI Membership No: 15649 (www.ibai.org)

Composite Broker
License valid till 25th July 2027
Principal Officer: Mr. Swapnil Mandalia

An ISO 9001:2015 & 27001:2013 Certified Company.


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